Questions and answers

No. Every tool runs in your web browser on a phone, tablet or computer. You get a link and a licence key after purchase, with nothing to install.

A single tool works on its own page. In the bundle, tools share what you save, so a deal saved in the Buy to Let Calculator appears in the Property Investment Comparison Calculator. The Property CRM Workspace puts all 31 paid tools in one place (the 12 free tools stay stand-alone) with a shared dashboard, tasks and contacts.

Yes. Every tool has a step-by-step video that walks through each box and result using a worked example. Go to the Tutorials page and search for the tool you need, for example "stamp duty", "HMO" or "Section 24". Each video also appears on that tool's free live demo page.

So you can see how a tool works the moment it opens, most start with a worked example rather than a blank screen. Those numbers are just examples: type your own figures over them and everything recalculates, or clear them out. Nothing is stored as yours until you enter your own figures.

No. They are educational calculators to help you understand your own numbers. They are not a substitute for a qualified accountant, tax adviser or FCA-regulated financial adviser. See the full disclaimer at the foot of this page.

Every tax tool has a tax year switch covering 2025/26, 2026/27 and 2027/28, including the April 2027 rise in tax on property income to 22%, 42% and 47% and the Making Tax Digital thresholds. Future tax years are added as free updates on the plans that include them: Core Toolkit, Investor Pro, Founder's Pass and Team.

Yes, with nothing for you to do. The tools are live web pages, not files you download, so each time you open your link the browser loads the current version. Your saved figures stay in place, now calculated on the up-to-date rules. If a browser is holding an older copy, a quick refresh pulls the latest.

Any up-to-date browser works. Google Chrome or Microsoft Edge give the smoothest experience on a computer or Android; Safari and Firefox work too. On iPhone or iPad, add Property Clues to your Home Screen so Safari keeps your saved figures. Avoid private or incognito windows, which delete your figures when you close them.

In your web browser, on the device you entered them on. They are not sent to Property Clues. The tools always open from propertyclues.co.uk, behind your licence, so every time you open one you get the latest version with the current tax years and legislation, and your saved figures are worked out on those rules.

When you first open a tool we ask your browser to keep this data, so it is not cleared automatically when the device runs low on space. Clearing your browser history and site data, or using a private window, does remove it, so download a backup from time to time. On an iPhone or iPad, Safari can clear a website's saved data if you don't open it for 7 days, so add Property Clues to your Home Screen (Share › Add to Home Screen), turn on Sync my devices, or keep a backup. If you turn on Sync my devices, a copy is also kept against your licence key so your devices stay in step (see below).

Yes. The five landlord tax tools (Rental Income & Section 24, Landlord Expenses Tracker, MTD Quarterly Pack, Landlord Tax Return Checker and Ltd Co vs Personal Name) download a working Excel spreadsheet with live formulas, laid out by SA105 box. In the Property CRM Workspace, the Accountant Pack gives one file for a whole tax year. They open in Excel and Google Sheets, and changes can be imported back. Property Clues does not file your return or submit MTD updates. How it works.

Two buttons in the More menu of every tool let you keep your own copy. Both download only your figures. The tools themselves are never downloaded, so legislation and tax-year updates still reach you.

Download a backup. A small file holding only what you typed in and saved, such as your deals, properties, rent payments and certificate dates. Think of it like a save file for a game: it has no calculations, tax rates or rules in it. Press More › Download a backup and keep the file somewhere safe, such as your computer, email or cloud storage. If your browser data is ever wiped, or you move to a new laptop, open the tool on propertyclues.co.uk and press More › Restore from a backup file. Your figures go back in, and because they load into the latest version of the tool they are recalculated on the current rules.

Download to Excel. The five landlord tax tools give a working Excel spreadsheet with live formulas (see "Can I send my figures to my accountant?"); other tools keep your figures safe with the backup. Use it to send figures to your accountant, broker or a client, to keep a record, or to load figures into another tool or the CRM. Like the backup, it holds only your figures, not the tool.

In the Property CRM Workspace, Account & devices › Back up everything saves the figures from every tool in one file, and Restore everything puts them back.

As soon as you pay, your unique licence key appears on the thank-you page, and we email it to you too. Stripe sends your payment receipt. Open the link, paste your key into the unlock box once, and the tool opens. There is no account to create and no password to remember: your key is your access. Your browser remembers it, so after that you just open the link and it's ready.

Yes. Your licence works on 2 devices, such as your phone and laptop (Team plans cover 5). Open the same link on the other device and enter your key once there too. Being asked for your key on a second device is normal.

If you get a new device or clear your browser, paste the same key again from your licence email. If you reach your device limit, email info@propertyclues.co.uk and we will reset it.

Yes, it is an optional switch, off unless you turn it on. In any tool press More › Sync my devices, or in the Property CRM Workspace go to Account & devices › Sync my devices. Turn it on on each device and your saved figures stay in step across the devices on your licence. If the same figure is changed on two devices, the most recent change is kept.

While sync is on, a copy of your saved figures is kept against your licence key so it can follow you between devices. You can switch sync off at any time, and email info@propertyclues.co.uk to have the copy deleted.

Yes. Your saved figures live in the tool itself, separate from your licence key, so entering a new upgrade key never deletes them. With Sync my devices on, your data is carried across to your new key automatically.

Yes. Upgrade within 30 days and we credit what you already paid toward the bigger package, so you only pay the difference. Email info@propertyclues.co.uk with your payment receipt and we will send a one-time discount code for the amount you paid.

You can try a free live preview of every tool before you buy, so purchases are non-refundable once you have unlocked the tools, that is, once access has begun. By opening a tool you consent to immediate access and acknowledge that your 14-day right to cancel is lost once access has begun.

This does not affect your statutory rights: if a tool is faulty or not as described, you are entitled to a remedy under the Consumer Rights Act 2015. We will always refund an accidental double payment. Email info@propertyclues.co.uk.