This statement applies to the Property Clues website and the browser-based tools at propertyclues.co.uk. It was last reviewed in September 2026.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA as our working standard. In practice we try to make sure the site:
- can be navigated and operated with a keyboard alone, with a visible focus indicator;
- uses clear, plain-English labels on every input, and a plain-English glossary with a "?" explanation on each figure;
- keeps text and background colours at a readable contrast, and lets you zoom or resize text without breaking the layout;
- works with modern screen readers and does not rely on colour alone to convey meaning;
- keeps your data on your own device (nothing you type into a tool is uploaded), so you stay in control.
Known limitations
We build and improve these tools continuously, and some parts may not yet fully meet AA. For example, a few data tables and charts are complex to convey to a screen reader, and some older tool pages are still being brought up to standard. We're actively working through these.
Tell us about a problem
If you find something you can't access, or you need a tool or information in a different format, please tell us. We treat accessibility problems as a priority and will do our best to put things right or provide the information another way.
Email: info@propertyclues.co.uk. Please put "Accessibility" in the subject line and tell us the page and what happened. We aim to reply within a few working days.
How we test
We review the site against WCAG 2.1 AA using a mix of automated checks and manual keyboard and screen-reader testing, and we fix issues as we find them or as they're reported. This is an ongoing process rather than a one-off.